Learning from incidents in times of lockdown

“New challenges create demands for new ways of working”

A statement like this is probably chore vocabulary in any community or workplace that has undergone some form of change management. However, the interesting part here is putting that statement in a specific context. The recent social lockdown has been rather extreme. This has called for a complete re-evaluation of most of the taken for granted approaches on, for example how to engage with a client who has a need to investigate an incident. In April 2020, New View Consulting and Tapora were confronted with exactly this challenge for a global operating client. For more information please download the below pdf file.