Complex sociotechnical systems can be defined as large-scale systems featuring a combination of technological components, human interfaces, and human-intensive organizations. These systems, normally with numerous high-risk activities, must aim for much higher reliability in their decision-making process.

Tapora provides solutions enabling organisations to better cope with the complexity of sociotechnical systems, and thus improving both safety and productivity. Tapora provides solutions for safety-critical organisations in crisis management, incident investigations, flight safety assessments, human factors and system safety engineering, and risk management consulting services.